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Easy, Fast and Secure help.

Access to one of Those Computer Geeks certified technicians, is easy, fast, and secure. Log in and get it repaired now or allow a geek to provide step-by-step instructions as you watch or participate.

Help is easily accessible at the moment it's needed. Just log in, type your question and a certified technician immedidately responds. Our certified technicians work right on your screen, showing you exactly what to do.

In no time your question is answered or your problem is solved without appointments, calls or a need to schedule a visit. In minutes a technician can securely log in to your computer using an explicit per session two way encrypted secure key. Encrypted sessions allows your computer and our technician to communicate securely in a help session.

TCG intergrates remote support using cutting edge technology. Using DesktopStreaming, a Web-based remote-assistance application, TCG support representatives can provide immediate secure support to clients remotely. Connecting through the Internet allows our support reps to chat in real time with clients and quickly escalate to desktop sharing, allowing instantaneous support.

Step 1 Click the above button to submit a question on our Web page. The question appears as a pop-up message on a geeks computer screen in real time. One of our geeks replies and begins chatting with you immediately.

Step 2 A Geek can choose to escalate the session to remotely view your screen and share mouse and keyboard control.

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